COVID-19 Protocol & Guest Liability Release

Protocol

Below are the new procedures that will be put into practice. We understand that some of these may feel like an inconvenience and we apologize in advance, but as always, your safety and comfort are our number one priority.

Soleil Luna Salon’s Protocol:

  • No walk-ins will be taken — you must call or schedule online for all appointments. A list of all service providers is online with their direct cell phone numbers.
  • If you are not feeling well or have a fever do not come to the salon. You will not have a cancelation fee.
  • When you arrive, you must wait in your vehicle until you are called or text to enter the salon — please keep your cell phones handy.
  • You must come alone — no children or friends. We ask that only those with scheduled appointment visit our locations during this time. If client is a minor one adult can accompany them.
  • Upon entering the salon clients must wash hands.
  • Although we honor and cherish the relationship between our service providers and their guests we must refrain from shaking hands or hugging.
  • You must wear a mask and it has to remain on for your entire appointment. Soleil Luna will provide disposable mask for color services.
  • No cash payments. We will require a credit card at the time of reserving appointments that will be attached to your profile. This is completely encrypted and secure.
  • For haircuts you must wash your hair 2 hours or less before your appointment; only guests having chemical services will be shampooed.
  • We are limited to one guest per service provider. Our reception areas will be closed. We will be unable to provide refreshments or magazines during this time.

In preparation for our opening we have also instituted strict sanitation and disinfection practices/procedures with the current highest industry standards. We have also made it mandatory that all team members get a Barbicide Certification and Barbicide COVID-19 Certification.

All equipment will be used only once per guest this includes: brushes, combs, capes and smocks. All non-porous equipment will be properly disinfected after every use. All our team members will be wearing masks and washing their hands in-between clients and regularly using hand sanitizer.

Going forward it is strongly suggested you make your next appointment before leaving the salon. Everyone needs appointments. Due to limited number of people in the salon our receptionist’s will have limited availability. It will be best to book appointments before you leave, book online or call your provider directly.

We have always been eager to service all our guests. We understand that these restrictions won’t give you the type of service you have been accustomed to receiving and for that we are extremely sorry. We appreciate your patience during these challenging times and please know that as soon as we are able we will return to providing all the great amenities you are accustomed to.

In Gratitude,
The Soleil Luna Team

Soleil Luna Guest Liability Release

SOLEIL LUNA LLC RELEASE OF LIABILITY AND AGREEMENT NOT TO SUE, INDEMNIFICATION, HOLD HARMLESS, LIMITATION OF WARRANTY

We all know that these are uncertain times. The risks of COVID-19 are not well understood and there is controversy among the experts on how the virus can spread and difficultly in scientifically determining whether anyone has the virus at any moment in time.

In consideration for providing haircuts, color and esthetic service, by signing below you agree to accept all responsibility for the risk that you may contract COVID-19. While we are taking your safety and that of our staff very serious, by employing new safety and sanitation initiatives, we cannot guarantee that any of these measures will completely protect you from contracting COVID-19.

I, the client, agree that if any steps to make a claim for damages against Soleil Luna LLC, its agents, employees, renters or any other released parties arising out of my receipt of haircut, color and esthetic services during my visit to Soleil Luna LLC facilities, I shall be obligated to pay all attorneys fees and costs incurred as a result of such claim.

By checking this box and typing my name above, I am electronically signing this release form. I understand that checking this box constitutes a legal signature confirming that I acknowledge and agree to the above Terms of Acceptance.

I consent to my submitted data being collected and stored.